Senior Tellecaller

Start your next role as a Senior Tellecaller with Fortune Franchise in Koyambedu, Chennai. Salary is up to ₹40,000/month. 5 candidates will be hired for this role.

In the employer’s words

Make Outbound Calls To Prospective Customers From The Assigned Leads. Franchise Sales Manager Roles. Supportive Team And Professional Work Environment.. Follow Up With Interested Customers To Close Sales. Maintain Records Of Calls, Customer Interactions, And Transactions. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : English, Tamil

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Inbound, Sales, Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: English, Tamil
• Someone customer-first and polite

Compensation

The salary for this role is ₹22,000 – ₹40,000 per month.

Position details

• Job location: Koyambedu, Chennai, Tamil Nadu
• Shift: Saturday half working day, sunday holiday ,10:00 AM - 6:00 PM regular timings from monday to friday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Franchise.