Telecaller

Start your next role as a Telecaller with Fortune Infra in Jivan Vihar, Raipur. The team is filling 3 vacancies. Salary is up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Typing speed, Active listening, Verbal communication, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Salary and benefits

You will be paid ₹8,000 – ₹12,000 per month.

Day-to-day work

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Jivan Vihar, Raipur, Chhattisgarh
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fortune Infra reviews applications regularly.