Blended Process - Chat And Voice Cu...

Fortune Staffing Private Limited is hiring a Blended Process - Chat And Voice Cu... in Sector 62 - Noida, Delhi. Salary is up to ₹16,000/month. No experience? You can still apply. The team is filling 18 vacancies.

Note from the employer

A Process Where Customer Representatives May Take Both Incoming And Outgoing Calls. It Is Different From An Inbound And Outbound Call Center. An Inbound Call Center Is Responsible For Just Receiving Calls. Whereas The Outbound Call Center Is Responsible For Just Making Calls. Type : Inbound | Languages : Hindi, English

Key responsibilities

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English

Salary

Compensation: ₹14,000 – ₹16,000 per month.

Position details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 18

Apply today and take the next step in your career with Fortune Staffing Private Limited.