Bpo Executive

Start your next role as a Bpo Executive with Fortune Staffing Private Limited in Sector 16 - Noida, Delhi. Freshers can apply. The pay goes up to ₹16,000/month. The team is filling 10 vacancies.

Employer’s description

Outbound/Inbound Calls: Initiating Cold/Warm Calls And Answering Incoming Inquiries To Promote Products Or Services.Lead Generation & Sales: Identifying Potential Customers, Following Up On Leads, And Closing Sales Deals.Query Resolution: Addressing Customer Questions, Concerns, And Grievances Regarding Products Or Services. Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Compensation

The salary for this role is ₹13,000 – ₹16,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• Someone calm under pressure and patient

Quick facts

• Work location: Sector 16 - Noida, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.