Bpo Executive - Telecalling

Fortune Staffing Private Limited wants to bring on a Bpo Executive - Telecalling for its Sector 16 - Noida, Delhi team. You can earn up to ₹16,000/month. 18 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Making (Outbound) Or Receiving (Inbound) Phone Calls To Sell Products, Generate Leads, Provide Customer Support, Or Conduct Surveys On Behalf Of A Company. They Act As The Primary Point Of Contact, Requiring Excellent Communication Skills To Resolve Issues And Achieve Targets Using Tools Like Crm Software. Type : Domestic | Languages : English, Hindi

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• You are polite and patient

Salary

You will be paid ₹13,000 – ₹16,000 per month.

Job at a glance

• Job location: Sector 16 - Noida, Delhi, Delhi
• Openings: 18
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.