Chat Process Executive - Non Voice

Start your next role as a Chat Process Executive - Non Voice with Fortune Staffing Private Limited in Sector 62 - Noida, Delhi. Salary is up to ₹16,000/month. No experience? You can still apply. The team is filling 9 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Typing speed and Active listening
• Good English
• Freshers can apply
• You are patient and customer-first

Salary and benefits

The salary for this role is ₹15,000 – ₹16,000 per month.

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Position details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 9
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.