Collection Executive

Fortune Staffing Private Limited is looking for a Collection Executive to join its team in Sector 16 - Noida, Delhi. Freshers can apply. You can earn up to ₹20,000/month. The team is filling 7 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

The salary for this role is ₹13,000 – ₹20,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Verbal communication, Complaint handling, CRM tools, Typing speed
• Good English
• Freshers can apply
• Someone calm under pressure and customer-first

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.

Position details

• Location: Sector 16 - Noida, Delhi, Delhi
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 7
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.