Collection/Recovery - Dra

Join Fortune Staffing Private Limited as a Collection/Recovery - Dra in Sector 16 - Noida, Delhi. Salary is up to ₹23,000/month. 7 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Typing speed, Active listening, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Compensation

The salary for this role is ₹21,000 – ₹23,000 per month.

Position details

• Work location: Sector 16 - Noida, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Openings: 7
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.