Collection/Recovery Executive

Fortune Staffing Private Limited is hiring a Collection/Recovery Executive in Sector 16 - Noida, Delhi. 7 candidates will be hired for this role. Salary is up to ₹20,500/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Complaint handling, Verbal communication, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹18,000 – ₹20,500 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

Quick facts

• Job location: Sector 16 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 7

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.