Customer Support Executive - Experi...

Fortune Staffing Private Limited has an opening for a Customer Support Executive - Experi... based in Sector 62 - Noida, Delhi. The team is filling 15 vacancies. Salary is up to ₹22,000/month.

In the employer’s words

Customer Service Associate (Or Customer Service Agent / Assistant), A Frontline Role Focused On Helping Customers Resolve Issues And Answer Questions. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• A polite, patient attitude

Compensation

Compensation: ₹18,000 – ₹22,000 per month.

Day-to-day work

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Fortune Staffing Private Limited.