Customer Support Executive - Experi...

Looking for a Customer Support Executive - Experi... role in Sector 62 - Noida, Delhi? Fortune Staffing Private Limited is hiring now. You can earn up to ₹24,000/month. 9 candidates will be hired for this role.

In the employer’s words

A Customer Support Executive (Cse) Is The Go-To Person Customers Speak To After Theyve Purchased A Product Or Service. They Help Solve Problems, Answer Questions, And Make Sure The Customer Has A Smooth Experience With The Brand. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English
• A customer-first, polite attitude

Salary

The salary for this role is ₹22,000 – ₹24,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Position details

• Location: Sector 62 - Noida, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 9
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.