Customer Support Executive - Experi...

Fortune Staffing Private Limited is looking for a Customer Support Executive - Experi... to join its team in Sector 62 - Noida, Delhi. Salary is up to ₹28,000/month. There are 9 open positions.

Employer’s description

Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. They Are Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Key responsibilities

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What you get

You will be paid ₹26,000 – ₹28,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• You are polite and customer-first

Job details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 9
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.