Customer Support Executive - Kannad...

Fortune Staffing Private Limited wants to bring on a Customer Support Executive - Kannad... for its Vasundhara Sector 13 - Ghaziabad, Delhi team. The team is filling 5 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

User Support: Answer Incoming Requests And Guide Users Through Problem-Solving Steps.Troubleshooting: Diagnose And Fix Basic Computer, Network, And Application Issues.Ticket Management: Record, Track, And Update Service Requests Using Helpdesk Software.Escalation: Send Unresolved Or Advanced Issues To Senior It Teams.Documentation. Type : Outbound, Domestic, Inbound | Languages : Kannada, Hindi, Kannada

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Domestic, Hindi, Inbound, Kannada, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Kannada, Hindi, Kannada

Salary

The salary for this role is ₹17,000 – ₹30,000 per month.

Roles and responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Position details

• Work location: Vasundhara Sector 13 - Ghaziabad, Delhi, Delhi
• Work type: Work from office
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Fortune Staffing Private Limited.