Customer Support Executive - Kannad...

A new Customer Support Executive - Kannad... role is open at Fortune Staffing Private Limited, Vasundhara Sector 13 - Ghaziabad, Delhi. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

Answer Customer Questions By Phone, Email, Live Chat, Or Social Media.Troubleshoot Product Or Service Issues And Find Fast Solutions.Process Orders, Returns, Exchanges, Or Account Updates.Escalate Complex Technical Bugs Or Unresolved Complaints To Senior Teams.Document All Support Interactions Accurately In Crm Databases. Type : Outbound, Domestic, Inbound | Languages : Kannada

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, Kannada, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Kannada
• You are calm under pressure and customer-first

Compensation

The salary for this role is ₹17,000 – ₹30,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Vasundhara Sector 13 - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.