Customer Support Executive - Telugu...

Fortune Staffing Private Limited wants to bring on a Customer Support Executive - Telugu... for its Okhla Ph-Iii, Delhi team. The team is filling 12 vacancies. Salary is up to ₹30,000/month.

Employer’s description

Handle Customer Queries Via Calls, Emails, And Chats. Provide Accurate Information Regarding Products And Services. Resolve Customer Complaints And Ensure Customer Satisfaction. Maintain Records Of Customer Interactions And Follow-Ups. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• You are polite and calm under pressure

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹28,000 – ₹30,000 per month.

Position details

• Location: Okhla Ph-Iii, Delhi, Delhi
• Work mode: On-site
• Vacancies: 12
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.