Customer Support - International Pr...

Looking for a Customer Support - International Pr... role in Sector 8 - Noida, Delhi? Fortune Staffing Private Limited is hiring now. There are 8 open positions. The pay goes up to ₹26,000/month.

Employer’s description

Outbound Calls: Reach Out To Prospective Clients To Generate Leads, Pitch Products, Or Schedule Appointments Using Pre-Defined Scripts.Inbound Calls: Handle Incoming Calls From Customers, Process Orders, And Provide Accurate Information Regarding Company Offerings. 1 - 2 Years Experience Compulsory.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.

Salary and benefits

You will be paid ₹20,000 – ₹26,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, CRM tools, Hindi and English, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Job details

• Work location: Sector 8 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 8
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.