Customer Support Process

Fortune Staffing Private Limited has an opening for a Customer Support Process based in Abhay Khand - Ghaziabad, Delhi. The team is filling 9 vacancies. Freshers can apply. Salary is up to ₹16,000/month.

In the employer’s words

Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Type : Domestic | Languages : Hindi, English

Salary and benefits

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A customer-first, patient attitude

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Abhay Khand - Ghaziabad, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 9

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.