Debt Recovery Agent - Only Dra Cert...

Fortune Staffing Private Limited wants to bring on a Debt Recovery Agent - Only Dra Cert... for its Sector 16 - Noida, Delhi team. The pay goes up to ₹22,000/month. There are 9 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi
• A patient, customer-first attitude

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹18,000 – ₹22,000 per month.

Job details

• Work location: Sector 16 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.