Debt Recovery Agent Telecaller - Dr...

Fortune Staffing Private Limited is hiring a Debt Recovery Agent Telecaller - Dr... in Sector 63 - Noida, Delhi. 18 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Salary and benefits

You will be paid ₹20,000 – ₹22,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• A polite, patient attitude

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 18

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.