Email Support Executive / Non Voice

Fortune Staffing Private Limited wants to bring on an Email Support Executive / Non Voice for its Sector 62 - Noida, Delhi team. Great for first-time job seekers. There are 8 open positions. Salary is up to ₹17,500/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Key responsibilities

• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Salary

Salary: ₹15,000 – ₹17,500 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and patient

Quick facts

• Location: Sector 62 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 8
• Job type: Full time

Apply today and take the next step in your career with Fortune Staffing Private Limited.