Inbound Customer Support

Fortune Staffing Private Limited wants to bring on an Inbound Customer Support for its Moti Nagar, Delhi team. There are 9 open positions. Great for first-time job seekers. The pay goes up to ₹18,000/month.

In the employer’s words

Resolving Customer Issues And Concerns Efficiently, Ensuring High Customer Satisfaction. Maintaining A Deep Understanding Of Our Products, Services And Policies To Address Customer Concerns Effectively. Responding To Customer Inquiries Accurately And On Time, Through Various Channels, Including Phone, Email And Chat. Type : Domestic | Languages : English

Salary and benefits

You will be paid ₹16,000 – ₹18,000 per month.

Roles and responsibilities

As an Inbound Customer Support, your work will include:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English
• You are polite and customer-first

Quick facts

• Location: Moti Nagar, Delhi, Delhi
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.