Inbound Customer Support

Fortune Staffing Private Limited is hiring an Inbound Customer Support in Moti Nagar, Delhi. Salary is up to ₹18,000/month. Freshers can apply. There are 16 open positions.

In the employer’s words

Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. They Are Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Type : Domestic, Inbound | Languages : Hindi, English

Salary

You will be paid ₹16,000 – ₹18,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English

Job at a glance

• Work location: Moti Nagar, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 16
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.