Inbound Customer Support

Fortune Staffing Private Limited wants to bring on an Inbound Customer Support for its Moti Nagar, Delhi team. The pay goes up to ₹18,000/month. 9 candidates will be hired for this role.

Note from the employer

Specialized Facilities Where Agents Handle Incoming Calls From Customers. These Calls Can Range From Inquiries About Products And Services To Troubleshooting Issues And Processing Orders. The Primary Objective Is To Ensure Customer Satisfaction By Providing Timely And Accurate Responses. Type : Inbound | Languages : English

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are customer-first and polite

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Job details

• Location: Moti Nagar, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 9
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.