Only Chat Support - Bpo

Looking for an Only Chat Support - Bpo role in Sector 62 - Noida, Delhi? Fortune Staffing Private Limited is hiring now. Salary is up to ₹16,000/month. 9 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Hindi, English

Salary

You will be paid ₹14,000 – ₹16,000 per month.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Location: Sector 62 - Noida, Delhi, Delhi
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 9

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.