Policy Renewal - Bpo

Fortune Staffing Private Limited is hiring a Policy Renewal - Bpo in Abhay Khand 2 - Ghaziabad, Delhi. You can earn up to ₹15,000/month. Great for first-time job seekers. There are 18 open positions.

Employer’s description

Focuses On Outbound Calling, Customer Retention, And Administrative Support To Ensure Insurance Policyholders Renew Their Coverage Before It Expires. These Roles, Often Called Policy Renewal Executives, Relationship Managers, Or Renewal Collection Executives, Involve Contacting Existing Clients, Explaining Policy Changes, Handling Objections. Type : Domestic, Outbound | Languages : Hindi, English

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, English
• You are customer-first and polite

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Location: Abhay Khand 2 - Ghaziabad, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 18
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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