Policy Renewal - Bpo Tellecaller

Fortune Staffing Private Limited is hiring a Policy Renewal - Bpo Tellecaller in Moti Nagar, Delhi. Salary is up to ₹15,000/month. Great for first-time job seekers. There are 9 open positions.

In the employer’s words

Calling Existing Policyholders To Remind Them Of Upcoming Expirations, Explaining Renewal Options, And Processing Payments To Retain Customers. It Is A Mix Of Customer Service And Sales Where Agents Manage Client Questions, Overcome Objections, And Ensure Continuous Coverage For Policyholders. Type : Domestic | Languages : English, Hindi

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• Someone polite and calm under pressure

Key responsibilities

As a Policy Renewal - Bpo Tellecaller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Position details

• Job location: Moti Nagar, Delhi, Delhi
• Job type: Full time
• Work type: Work from office
• Vacancies: 9
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fortune Staffing Private Limited.