Policy Renewal

Fortune Staffing Private Limited has an opening for a Policy Renewal based in Moti Nagar, Delhi. 15 candidates will be hired for this role. The pay goes up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

A Policy Renewal Telesales Executive Focuses On Retaining Existing Insurance Customers By Renewing Their Policies, Typically Within A 09:30 Am - 6:30 Pm, Mon-Sat Schedule. Responsibilities Include Outbound Calling, Upselling/Cross-Selling, Handling Renewals, And Customer Support. Type : Inbound, Sales | Languages : Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales
• Languages: Hindi, English
• Someone polite and calm under pressure

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Position details

• Work location: Moti Nagar, Delhi, Delhi
• Employment type: Full time
• Work type: Office-based
• Vacancies: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.