Policy Renewal Process

Fortune Staffing Private Limited is hiring a Policy Renewal Process in Moti Nagar, Delhi. The team is filling 9 vacancies. Great for first-time job seekers. The pay goes up to ₹14,000/month.

Employer’s description

Outbound Calling Or Administrative Processing To Ensure Insurance Policies Are Renewed Before Expiration. Agents Highlight Policy Benefits, Update Client Records, And Finalize Documentation To Increase Retention Rates, Often Working Within Crm Systems Like Salesforce Or Agency Management Software To Manage Renewal Cycles. Type : Outbound, Domestic | Languages : Hindi, English

Salary and benefits

Compensation: ₹12,000 – ₹14,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Moti Nagar, Delhi, Delhi
• Vacancies: 9
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.