Policy Renewal - Telecalling

Join Fortune Staffing Private Limited as a Policy Renewal - Telecalling in Sector 62 - Noida, Delhi. The pay goes up to ₹13,500/month. 9 candidates will be hired for this role.

In the employer’s words

Managing The End-To-End Process Of Renewing Insurance Policies (Life, Health, Auto, Or Commercial) On Behalf Of Insurance Carriers Or Agencies. This Role Primarily Focuses On Customer Retention, Ensuring Policyholders Renew Their Coverage, Reducing Churn, And Assisting With Payments And Documentation. Languages : English, Hindi

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone customer-first and calm under pressure

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹12,000 – ₹13,500 per month, based on skills and experience.

Job at a glance

• Location: Sector 62 - Noida, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Vacancies: 9
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fortune Staffing Private Limited.