Telecalling Executive

A new Telecalling Executive role is open at Forward Eye Consulting Pvt. Ltd., Sailashree Vihar, Bhubaneswar. Salary is up to ₹12,000/month. Great for first-time job seekers. There are 4 open positions.

Employer’s description

Selected Candidates Will Perform The Role Of A Outbound Telecaller, Contacting Borrowers For Payment Collection Purposes. 1. Call Customers To Remind Them Of Outstanding Payments 2. Convince Customers For Timely Payments 3. Maintain Accurate Customer Case Details In The Crm/Dialer Software 4. Achieving Monthly Targets Assigned. Type : Outbound, Domestic | Languages : Hindi, English, Bengali

Key responsibilities

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, Domestic, English, Hindi, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English, Bengali
• Someone calm under pressure and customer-first

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Sailashree Vihar, Bhubaneswar, Odisha
• Work mode: Office-based
• Shift: 1030 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4

Apply today and take the next step in your career with Forward Eye Consulting Pvt. Ltd..