Filed Manager

Foxivision Screening Services Private Limited wants to bring on a Filed Manager for its Cb Naraina, Delhi team. You can earn up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹21,000 – ₹25,000 per month.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with CRM tools, Active listening, Typing speed, Complaint handling
• Good English
• More Than 2 Years Experience Compulsory.

Position details

• Work location: Cb Naraina, Delhi, Delhi
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Click Apply to send your profile to Foxivision Screening Services Private Limited. It takes less than a minute.