Relationship Executive

Franchise Empire has an opening for a Relationship Executive based in Maujpur, Delhi. You can earn up to ₹15,000/month. The team is filling 4 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, customer-first attitude

Position details

• Work location: Maujpur, Delhi, Delhi
• Work type: Work from office
• Employment type: Full time
• Vacancies: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Franchise Empire.