Tele Caller

Frankfinn Airhostess Training Institute wants to bring on a Tele Caller for its Whitefield, Bengaluru team. There are 10 open positions. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Kannada, Telugu

What you get

You will be paid ₹13,000 – ₹20,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Kannada, Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Kannada, Telugu
• Someone customer-first and patient

Day-to-day work

As a Tele Caller, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Whitefield, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10

Ready to start? Upload your resume and apply to Frankfinn Airhostess Training Institute today.