Tele Counsellor

Frankfinn Aviation Services Private Limited (Frankfinn Aviation Services Pvt. Ltd.) has an opening for a Tele Counsellor based in DLF Phase 4 - Gurgaon, Delhi. Salary is up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Frankfinn Aviation Services Private Limitedjob Descriptionjob Titletele Counsellor- Domestic Functioncall Centre Job Location Gurgaon, Sector 18 Working Time 6 Days Working (Monday To Saturday ) 10 Am To 7 Pm Office Hours. Type : Outbound

Salary and benefits

You will be paid ₹16,000 – ₹25,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Someone patient and customer-first

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: DLF Phase 4 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 30

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