Telecaller

Frankfinn Institute has an opening for a Telecaller based in Pandri, Raipur. Great for first-time job seekers. Salary is up to ₹12,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Calls To Alloted Leads, Follow Up On Leads, Maintain Record, Invite Students To Visit The Institute. Languages : English, Hindi

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi

Quick facts

• Work location: Pandri, Raipur, Chhattisgarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Interview: 1:00 PM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Frankfinn Institute today.