Telecaller

Frankfinn Institute Of Air Hostess Training is hiring a Telecaller in Agra. 25 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹18,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Social Media Leads Management. Type : Outbound, Sales, Inbound | Languages : Hindi, English

Salary and benefits

You will be paid ₹10,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Hindi, English
• A customer-first, polite attitude

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Agra, Uttar Pradesh
• Work mode: On-site
• Employment type: Full time
• Vacancies: 25
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Frankfinn Institute Of Air Hostess Training reviews applications regularly.