Telecalling Team Leader

Looking for a Telecalling Team Leader role in Gariahat, Kolkata? Frankfinn Institute Of Air Hostess Training is hiring now. Salary is up to ₹40,000/month.

In the employer’s words

Detailed Job Descriptiontele Calling Students And Setting Up Appointment To Attend Frankfinn Seminar.Responsible To Generate Daily / Weekly / Monthly Walk-Ins. (As Per The Given Targets).Explaining Different Courses Available According To Eligibility Of Students Strictly As Per Our Telecalling Pitches. No Deviation From Telecalling. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Bengali, Hindi, English | Preferred Experience In : Real Estate

Roles and responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹25,000 – ₹40,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Bengali, English, Hindi, Marketing, Real Estate and Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Bengali, Hindi, English
• Preferred Experience In: Real Estate
• A calm under pressure, customer-first attitude

Job at a glance

• Job location: Gariahat, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Frankfinn Institute Of Air Hostess Training.