Telecaller

Frankfinn Institute, Raipur is looking for a Telecaller to join its team in Raipur. Salary is up to ₹13,000/month. There are 15 open positions.

Employer’s description

Make Calls To Prospective Students To Inform Them About The Courses And Programs Offered By The Institute.Answer Calls, Addressing Queries Related To Course Details, Admissions, And Institute Facilities.Follow Up On Leads And Prospective Student Inquiries To Maintain Interest And Drive Enrollment.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Complaint handling, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply

Salary

You will be paid ₹8,000 – ₹13,000 per month.

Job at a glance

• Work location: Raipur, Chhattisgarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 15

Interested? Apply now on BetterJobs with your resume — Frankfinn Institute, Raipur reviews applications regularly.