Tele Caller

Frankfinn wants to bring on a Tele Caller for its Sevoke Road, Siliguri team. You can earn up to ₹9,000/month. 30 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Languages : English, Bengali, Hindi

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Bengali, English, Hindi
• Female Only
• No English required
• More Than 2 Years Experience Compulsory.
• Languages: English, Bengali, Hindi
• Someone calm under pressure and polite

Compensation

You will be paid ₹8,000 – ₹9,000 per month.

What you will do

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sevoke Road, Siliguri, West Bengal
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 7.00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Frankfinn reviews applications regularly.