Senior Tele Caller

Join Fraxinus It Solutions as a Senior Tele Caller in Athwa Gate, Surat. 3 candidates will be hired for this role. You can earn up to ₹25,000/month.

In the employer’s words

Telecaller (Software Sales)Call Customers, Explain Erp & Accounting Software, Give Demos, And Follow Up. Good Communication Skills Required Sales Experience Is A Plus. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Marketing | Languages : English, Hindi, Gujarati

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, Marketing and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Marketing
• Languages: English, Hindi, Gujarati
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Athwa Gate, Surat, Gujarat
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Openings: 3
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fraxinus It Solutions.