Team Leader

Free Jobs is hiring a Team Leader in Anand. 30 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

1 Tl For Anand. Male Or Female. Good English. Ms Excel Knowledge Mandatory. Advance Xls Will Be Added Advantage. Experience As A Tl In A Call Centre Or Bpo Must. Immediate Joining. Salary Depends On Total Experience + Tl Experience. Minimum Could Be 18 To 20K + Other Benefits. 1 - 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A patient, calm under pressure attitude

Day-to-day work

As a Team Leader, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

Job at a glance

• Location: Anand, Gujarat
• Openings: 30
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Free Jobs today.