Telecaller

A new Telecaller role is open at Freedom Visa'S Solutions, Mohali. The team is filling 10 vacancies. The pay goes up to ₹30,000/month.

In the employer’s words

Call Customers And Explain Company Services.Handle Customer Queries Politely And Professionally.Follow Up With Interested Clients.Maintain Customer Data And Daily Calling Records.Generate Leads And Convert Inquiries Into Enrollments/Sales.Coordinate With The Counseling And Sales Team.Achieve Daily And Monthly Targets. Type : Sales | Languages : Punjabi, Hindi, English

What you get

You will be paid ₹14,000 – ₹30,000 per month.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi, Punjabi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Punjabi, Hindi, English
• Someone calm under pressure and patient

Job details

• Work location: Mohali, Punjab
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Freedom Visa'S Solutions.