Rto Back Office Executive

Looking for a Rto Back Office Executive role in Saroli, Surat? French Crown Pvt. Ltd is hiring now. Salary is up to ₹13,000/month. No experience? You can still apply.

Note from the employer

Handle Returned Orders, Update Rto Status. Talk To Customers To Understand Why Orders Were Returned. Maintain Simple Reports And Inform About Returned Stock.

Requirements

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Typing speed, Verbal communication and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Roles and responsibilities

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

What you get

Salary: ₹11,000 – ₹13,000 per month, based on skills and experience.

Quick facts

• Work location: Saroli, Surat, Gujarat
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by French Crown Pvt. Ltd.