Telecalling Assistant

Looking for a Telecalling Assistant role in Saroli, Surat? French Crown is hiring now. Salary is up to ₹15,000/month. 5 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Call Potential And Existing Customers To Promote Products And Offers. Achieve Sales Targets Through Upselling, Cross-Selling, And Closing Deals. Follow Up On Leads, Customer Inquiries, And Abandoned Carts. Resolve Customer Complaints And Ensure Satisfaction. Maintain Accurate Records Of Calls, Sales, And Feedback In The Crm.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Job at a glance

• Work location: Saroli, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with French Crown.