Telecalling Executive

French Crown wants to bring on a Telecalling Executive for its Saroli, Surat team. Salary is up to ₹18,000/month. 4 candidates will be hired for this role.

Note from the employer

Call Potential And Existing Customers To Promote Products And Offers. Achieve Sales Targets Through Upselling, Cross-Selling, And Closing Deals. Follow Up On Leads, Customer Inquiries, And Abandoned Carts. Resolve Customer Complaints And Ensure Satisfaction. Maintain Accurate Records Of Calls, Sales, And Feedback In The Crm. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Hindi, English
• You are customer-first and patient

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Job details

• Job location: Saroli, Surat, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 4

If this job suits you, apply now — shortlisted candidates will be contacted by French Crown.