Telecaller

Fresh Living is looking for a Telecaller to join its team in Karanpur, Dehradun. Salary is up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Job location: Karanpur, Dehradun, Uttarakhand
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fresh Living reviews applications regularly.