Telecaller

Friends Consultant is looking for a Telecaller to join its team in Raj Nagar - Ghaziabad, Delhi. 4 candidates will be hired for this role. You can earn up to ₹10,000/month.

Employer’s description

Contacts Borrowers With Overdue Loan Or Emi Payments Via Telephone To Recover Outstanding Funds, Negotiate Repayment Plans, And Maintain Delinquency Records For Banks And Financial Institutions. Languages : English, Hindi, Punjabi, Bengali, Gujarati

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹9,000 – ₹10,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Punjabi, Bengali, Gujarati

Position details

• Job location: Raj Nagar - Ghaziabad, Delhi, Delhi
• Work mode: Work from office
• Working hours: 10:00am - 6:00pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 4

Ready to start? Upload your resume and apply to Friends Consultant today.