Telecaller

Friends tour and Travels is hiring a Telecaller in Janakpuri, Delhi. No experience? You can still apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Active listening, CRM tools
• Basic English
• Freshers can apply
• You are customer-first and patient

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Job details

• Job location: Janakpuri, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Friends tour and Travels.