E-Commerce Sales Manager

Fullfilled4u wants to bring on an E-Commerce Sales Manager for its Vesu, Surat team. There are 2 open positions. You can earn up to ₹20,000/month.

Employer’s description

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. More Than 2 Years Experience Compulsory.

Day-to-day work

As an E-Commerce Sales Manager, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Active listening, Complaint handling, Hindi and English, Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Vesu, Surat, Gujarat
• Shift: 10 pm- 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 2

Ready to start? Upload your resume and apply to Fullfilled4u today.