Tele Caller

Looking for a Tele Caller role in Upper Bazar, Ranchi? Fun N Fly is hiring now. You can earn up to ₹15,000/month.

Note from the employer

We Are Looking For A Confident And Enthusiastic Telecaller With Excellent Communication And Interpersonal Skills. The Candidate Will Be Responsible For Making Outbound Calls, Handling Customer Inquiries, Explaining Company Products/Services, Generating Leads, And Maintaining Positive Customer Relationships. The Ideal Candidate Should Have Strong Sp. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English
• A customer-first, patient attitude

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Upper Bazar, Ranchi, Jharkhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday
• Work type: Work from office

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